Article 1 Scope
1. The purpose of the general conditions of sale is to govern the relationship between the company S.W.A.T.T. Agency LLC and the Internet user, hereinafter referred to as the customer.

1.2 The sending of the order to the customer implies his acceptance of these general conditions of sale in their entirety, to the exclusion of any other term s or conditions. The customer declares to have the capacity to enter into a contract with S.W.A.T.T. Agency LLC on the basis of the general conditions of sale. He guarantees that all information provided is accurate.

1.3 Registration on the site, online shop is reserved for people with the capacity to perform legal acts. The data required for registration must be complete and truthful. Each customer is responsible for updating their data themselves. Any order made by a minor imperatively requires the agreement of his legal representative.

1.4 The offers on our website are intended exclusively for consumers concluding the sale for a purpose that cannot be attributed to their commercial or professional activity.

1.5 The general conditions of sale can be consulted on the site

Article 2 Products

2.1 The products sold are described on the site The characteristics of the articles and the explanatory notes are given for information only and do not constitute contractual documents. The photos on the site for illustration purposes and are not part of the contractual conditions. S.W.A.T.T. Agency LLC declines all responsibility for any errors or omissions related to the images or notices appearing on its online store.

2.2 The products are marketed with no guarantee other than that of the manufacturer.

Article 3 Price

3.1 The prices displayed on the site include VAT at the rates in effect when the order is placed. Prices are fixed in US dollars and do not include delivery costs. Delivery costs are proposed and calculated during the purchase process (before the payment stage).

3.2 S.W.A.T.T. Agency LLC  reserves the right to modify its prices at any time. However, the price invoiced for the products purchased is t hat in effect on the date of the order/purchase. This appears on the order confirmation, order or invoice sent to the customer.

3.3 The promotional discounts offered within the framework of commercial actions on the site or other official supports are deducted directly from the amount of the invoice. Other promotional discounts and loyalty points or any other form of promotions are only valid as a reduction of future invoices. Credit notes are valid for a maximum of twelve months after issue and expire without consideration and notice.

3.4 Offers on products are valid only as long as they are visible on the site and within the limits of available stocks.

3.5 S.W.A.T.T. Agency LLC reserves the right to modify its prices and conditions at any time and without notice.

3.6 S.W.A.T.T. Agency LLC can in no way be held responsible in the event of a computer bug modifying the price of one or more items without its knowledge. S.W.A.T.T. Agency LLC thus reserves the right to cancel an order if the amount is not in accordance with the prices normally set for the products and/or the delivery costs.

Article 4 : Order and conclusion of order

4.1 The order becomes final when the customer has validated his basket by clicking on the validation button/key (means having read the general conditions of sale) as well as after acceptance by S.W.A.T.T. Agency LLC. The customer then receives an order confirmation. Once received the order confirmation, the customer can no longer modify his order and is contractually bound to it.

4.2 In the event of insolvency or incorrect information, S.W.A.T.T. Agency LLC reserves the right to refuse a customer’s order. S.W.A.T.T. Agency LLC is also entitled, without having to provide reasons, to totally or partially refuse orders. In this case, the customer will be informed and the payments already made, if any, will be refunded. All other claims are excluded. Products temporarily unavailable cannot be reserved.

4.3 S.W.A.T.T. Agency LLC can in no way be held responsible in the event of a computer bug modifying the order without its knowledge. S.W.A.T.T. Agency LLC thus reserves the right to cancel an order if the amount is not in accordance with the prices normally fixed for the products and/or the delivery costs S.W.A.T.T. Agency LLC is not held responsible for possible interruptions in the availability of the website or loss of data.

4.4 If it turns out that an item is no longer available after confirmation of receipt of the order, it is postponed until the next arrival. The delivery date specified in the offer or in the confirmation of receipt of the order is provided for information purposes only and has no contractual value.

4.5 We reserve the right not to accept or to cancel an order if it has been placed using software, robots, collectors (web crawlers), indexing robots (web spiders) an automated system or any scripted behavior and using third party services to place an order on your behalf.

Article 5 : Payment

5.1 Goods can be purchased directly against payment by debit or credit card, or PAYPAL. S.W.A.T.T. Agency LLC is entitled, without having to justify itself, to refuse certain means of payment in general or for specific customers. S.W.A.T.T. Agency LLC is entitled to levy surcharges on certain means of payment. S.W.A.T.T. Agency LLC reserves the right to inquire about the solvency of customers and may for this purpose transmit data concerning them to third parties.

Article 6 : Secure payment and data protection

6.1 All payments made are secure.

6.2 The use of personal data relating to the customer by S.W.A.T.T. Agency LLC complies with the legislation in force, in particular the law on data protection. These are treated confidentially and securely.

6.3 S.W.A.T.T. Agency LLC only processes and stores the data necessary for the proper performance of its services and for the invoicing thereof. The saved personal data facilitates the purchase of new items by the customer and guarantees the smooth running of the commercial transaction. Under no circumstances will this data be passed on to third parties.

6.4 Google Analytics: This site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). This service uses cookies to help the website analyze its use by users. You can disable the use of cookies by selecting the appropriate settings on your browser. However, such deactivation could prevent the use of certain features of this site.

Article 7 : Delivery

7.1 Deliveries are made worldwide. The products are sent to the delivery address indicated by the customer during the ordering process. Upon transmission of the order, the customer acknowledges having read the general conditions of sale and delivery and accepts them.

7.2 There is no delivery on Sundays, national and cantonal holidays. Deliveries are generally organized by S.W.A.T.T. Agency LLCor a service provider.

7.3 The delivery times indicated by S.W.A.T.T. Agency LLC are provided as an indication. S.W.A.T.T. Agency LLC endeavors to respect them. However, exceeding them cannot lead to the cancellation of the order by the customer, nor justify a claim for compensation or a late payment penalty.

7.4 S.W.A.T.T. Agency LLC is not responsible for the theft of goods in the event of delivery by post/carrier. At the time of delivery of the goods or of its deposit in front of the customer’s domicile (eg letterbox), the profits and risks (in particular of theft, deterioration by third parties, bad weather) are transferred to the customer.

Article 8 : Packaging

8.1 The customer takes care of the disposal of packaging (plastic, cardboard, paper, etc.) himself.

Article 9 : Shipping cost

9.1 Packaging and shipping costs are borne by the customer. They are indicated in the order/invoice and are calculated according to the quantities ordered and the delivery adress.

9.2 In the event of missing items or reduced quantities, the customer cannot claim either compensation or damages. If an invoiced item cannot be delivered, either a new date is arranged or the corresponding amount is refunded to the customer. The customer cannot claim damages.

Article 10 : Promo code and gift voucher

10.1 Promotional codes are vouchers which cannot be purchased, but which we issue within the framework of promotional campaigns with a limited period of validity. It is not possible to combine several promotional codes together.

10.2 Promotional codes can only be used during the period indicated, and only once per order. Certain branded products may be excluded from the promotion. Promotional codes cannot be used for the purchase of gift vouchers. Please note that promotional codes may be linked to a minimum order value (can only be used before the ordering process has been completed)

10.3 The value of the merchandise must match at least the amount of the promotional code. If the value of the goods is higher, the difference can be compensated with one of the payment methods offered. The amount of a promotional code is not paid in cash and does not earn interest. The promotional code is not returned when the goods are totally or partially returned.

10.4 If you have used a promotional code during your purchase, we reserve the right to charge you the original price of the goods which you keep if – due to your cancellation – the total value of your order falls below the amount of the promotional code

10.5 Gift Vouchers are vouchers that you can purchase. These can only be used for the purchase of SSL items and partner items, but not for the purchase of other gift vouchers. If the credit of a gift voucher is not enough for the order, the difference can be compensated with the means of payment offered.

10.6 Gift vouchers and credit notes can only be used before the conclusion of the ordering procedure. The credit of a gift voucher is not paid in cash and does not earn interest.

Article 11 : Ownership and limitation of liability

11.1 The goods remain the property of S.W.A.T.T. Agency LLC until payment of the invoice.

11.2 The parties expressly acknowledge that the customer’s remedy in the event of non-performance or poor performance of the service is limited to the right of termination. Any other warranty, obligation to pay damages or recourse by S.W.A.T.T. Agency LLC is excluded to the extent that such exclusions are legal.

Article 12 : Right of return and warranty

12.1 It is the customer’s responsibility to check the goods upon delivery or purchase in store (quantity, condition of the product, etc.). If unfortunately the goods were to arrive at his home in poor condition / non-compliant, S.W.A.T.T. Agency LLC will process, against delivery of photo proof and explanations sent by email of the damaged goods within 96 hours,

12.2 Furthermore, the product has not been used and shows no signs of use and the product must be returned in its original unopened packaging.

12.3 In the event of a defect attributable to S.W.A.T.T. Agency LLC it reserves the right to replace the goods with goods which comply with the contract. If S.W.A.T.T. Agency LLC decides to replace the defective goods, the customer cannot claim a modification of the contract or a reduction in the sale price, nor for damages.

12.4 If the customer orders by mistake, the goods are neither taken back nor reimbursed.

Article 13 Intellectual property

13.1 S.W.A.T.T. Agency LLC and its partners hold all rights, including copyright, relating to the website and its content, information, images, videos and dat abases (exclusive ownership). Any modification, reproduction, publication, transmission to third parties and/or any other use of the exclusive property without the prior written consent of the S.W.A.T.T. Agency LLC management is strictly prohibited.

Article 14 Applicable law and jurisdiction

14.1 These general conditions of sale as well as the contracts concluded in application are governed by US law.

14.2 In the event of a dispute, the competent jurisdiction is the legal forum of the company. 

S.W.A.T.T. Agency LLC 120 Madeira Drive Nord-Est STE 220, Albuquerque, Nouveau-Mexique 87108


Article 15 Modification of the general conditions

15.1 These terms and conditions may be amended at any time by S.W.A.T.T. Agency LLC

15.2 Customers are responsible for regularly informing themselves of the content and any changes to these general terms and conditions.

15.3 The general conditions of sale are written in English.